Privacy & cookie policy
This privacy and cookie policy sets out:
1) the purposes and means by which we process your personal data,
2) your rights under the General Data Protection Regulation ("GDPR");
3) our practices regarding the use of technologies that allow us to send or access information on your browser or device, commonly referred to as cookies.
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The administrator, i.e. the entity that decides on the processing of your personal data in connection with your use of the https://warsawsneakerstore.com/ website, membership in Partners Club, purchases in the Warsawsneakerstore (the "Store"), use of our profiles on social networks, is Szopex sp. z o.o. (formerly: SZOPEX-Dutkiewicz sp. z o.o. sp.k.) with its registered office in Olszyna (10-166) at 6 Kotańskiego St., entered in the Register of Entrepreneurs of the National Court Register kept by the District Court in Olsztyn VIII Economic Department of the National Court Register under the KRS number 0001123661, NIP 739 020 22 40, REGON 510525357.
II. HOW TO CONTACT US?
You can contact us:
1) by mail to the address of our registered office, i.e.: Szopex sp. z o.o. (formerly: SZOPEX-Dutkiewicz sp. z o.o. sp.k.), 6 Marka Kotańskiego St., 10-166 Olsztyn;
2) by phone at 531 789 051 (the hotline is open from 8:00 am to 6:00 pm on business days);
3) by e-mail to: orders@warsawsneakerstore.com.
III. WHO IS THE ADMINISTRATOR'S DATA PROTECTION OFFICER?
Our Data Protection Officer is Tomasz Trzciałkowski. You can contact him by e-mail at: dane@szopex.com.
IV. SCOPE OF COLLECTED DATA AND THE SOURCE OF THEIR ACQUISITION
[Shopping in the Store] If you make a purchase in our Store (including without registering in Partners Club) then we collect from you, in the order form, your name, surname, possibly company and VAT number, as well as delivery address, contact information and information about the purchase you made, as well as post-sale information related to complaints or returns.
[Partners Club Membership] If you create a Partners Club Account, we collect your name and email address, and possibly your phone number and date of birth, from you in the registration form. As you use your Partners Club Account, we collect other data about you, such as your purchase history, history of returns, exchanges, complaints, your preferences for receiving notifications, sales information, points accumulated, and other benefits you are entitled to in connection with your membership.
[Contacting us] If you contact us through available contact channels, forms available on the site, through instant messaging on social networks then we collect information from you related to these communications, including your contact information and the content of the communications.
[Participation in contests and events] If you participate in contests or events organized by us then we collect from you your information indicated in the entry forms, including your contact information, data used to settle the contest, issue a prize or enable you to participate in the event.
[Social networks] If you interact with us using the opportunities offered by social networks, such as responding to our post, commenting, sending us a message, we collect your data related to this activity. We may also receive data about you, related to your online activity, from social media providers.
[Use of the website] If you use our website, then we may process your personal data in the form of Internet identifiers (e.g. ID from cookies, IP address) and information about your activity on our website. Also in this regard, we may receive data concerning you, related to your online activity, from providers of certain services or functionalities available on our website.
[Specific cases of indirect acquisition of personal data] We may also acquire your data indirectly, including, but not limited to, in the following situations (i) when another person has indicated your data to the extent of your first name, last name, cell phone number and address as the delivery details of his/her order, or (ii) when another person has indicated your data to the extent of your first name, last name, company, address details, TIN as the invoice details, or (iii) when your bank account has been indicated by another person as the correct one for the refund of funds in the refund or withdrawal procedure.
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1. making purchases in the Store
In connection with making purchases in the Store, we process your personal data for the following purposes and on the following legal bases:
(a) in order to conclude and perform a sales contract to which you are a party, or to take action at your request, prior to the conclusion of a sales contract, as well as to process complaints and exercise other rights to which you are entitled regarding sales contracts concluded (Article 6(1)(b) RODO);
b) for the purpose of fulfilling our legal obligations arising, among others, from tax and accounting regulations or regulations concerning the recognition of complaints and concerning warranty and the exercise of other rights to which consumers are entitled (Article 6(1)(c) RODO);
c) to enable payment for goods purchased in the Store through third parties to whom your personal data is shared, including enabling you to use the InPost Pay service, which is our legitimate interest (Article 6(1)(f) RODO);
(d) to establish, assert or defend claims, which constitutes our legitimate interest (Article 6(1)(f) of the RODO);
e) for the purpose of detecting malfunctions of the Store and ensuring its security, including IT security, which constitutes our legitimate interest (Article 6(1)(f) RODO);
f) for analytical and statistical purposes concerning the use of the Store by its visitors, which constitutes our legitimate interest (Article 6.1.f RODO).
2 Provision of services by electronic means
In connection with the provision of electronic services to you, which includes the use of our website, we process your personal data for the following purposes and on the following legal bases:
(a) for the purpose of concluding and performing a contract for the provision of services by electronic means, to which you are a party, or to take action at your request, prior to the conclusion of a sales contract, as well as for the processing of complaints related to the performance of concluded contracts (Article 6(1)(b) RODO);
b) to establish, assert or defend claims, which is our legitimate interest (Article 6(1)(f) RODO);
c) for the purpose of detecting service malfunctions and ensuring service security, including ICT, which is our legitimate interest (Article 6(1)(f) RODO);
d) for analytical and statistical purposes concerning the use and improvement of the services, which is our legitimate interest (Article 6.1.f RODO).
3. participation in the Partners Club loyalty program
In connection with your membership in Partners Club, we process your personal data for the following purposes and on the following legal bases:
(a) in order to perform our obligations to you arising from your participation in Partners Club, including providing you with your Partners Club Account, its ongoing maintenance, realization of your benefits, sending you requested information and notifications, handling complaints related to your participation in the program (Article 6(1)(b) of the RODO);
b) to send you communications related to your participation in the Partners Club program (Article 6(1)(b) of the DPA);
c) for the purpose of sending you a special birthday offer, if you have given your consent to do so by providing your date of birth (Article 6(1)(a) of the DPA);
d) for the purpose of establishing, asserting or defending claims, which is our legitimate interest (Article 6(1)(f) of the DPA);
e) for analytical and statistical purposes consisting of conducting analysis and activity statistics for the Partners Club loyalty program, which constitutes our legitimate interest (Article 6(1)(f) RODO).
4 Marketing
In conducting marketing activities, we process your personal data for the following purposes and on the following legal grounds:
(a) in order to send you, in a manner chosen by you (email or email and SMS), commercial information about our products and services within the Store, as well as partner Stores, and about events organized by our partners - if you give us your consent to do so (Article 6(1)(a) RODO) when you register with Partners Club or in another form available on the Store website;
b) for other direct marketing activities, including marketing of products, services and other benefits, such as contextual and behavioral advertising, presentation of profiled offers, which is our legitimate interest (Article 6(1)(f) RODO);
c) to share your personal data with third parties for the purpose of expressing your opinion about the products you have purchased or about the Store, if you have given your consent (Article 6(1)(a) RODO).
As part of our marketing efforts, we use tools (cookies and similar technologies) that allow us to create personalized offers. In particular, we use tools such as Google Analytics, Pixel Meta, Pixel TikTok, Pixel Pinterest, Pixel Euvic, Pixel cj.com, ExpertSender or Microsoft Clarity or others that use information about your activity on the Internet, mobile applications and social networks to customize the content and delivery of marketing information. These activities are used to analyze the behavior of specific groups of customers using our services and create content that may better match their preferences and interests, but without materially affecting their choices. Offers directed to you as a member of a particular target group may be posted both on the Store's website, within the Partners Club Account and on third-party websites.
5 Social media profiles
In connection with the operation of social media profiles such as Facebook, Instagram, YouTube, TikTok, Twitter, Pinterest, for example, we process the data of visitors to these profiles for the following purposes and on the following legal bases:
(a) in order to maintain a profile or channel on social media, under the terms and conditions set by the operators of these social networks, and to communicate through it about our activities, services, events, contests we organize, as well as to build and maintain a community and to communicate through the available functionalities of the social networks (comments, chat, messages, including event sign-ups), which constitutes our legitimate interest (Article 6(1)(f) RODO);
(b) to conduct analyses of the functioning, popularity, use of social media profiles, which constitutes our legitimate interest (Article 6(1)(f) of the DPA).
When using the statistics function on Facebook, we and Meta Platforms Ireland Limited act as joint controllers of the data processed for statistics purposes. You can find the arrangements between the joint controllers, specifying the responsibilities for the processing of personal data, here: https://www.facebook.com/legal/terms/page_controller_addendum.
According to them, Meta Platforms Ireland Limited has assumed primary responsibility under the RODO for the processing of data for statistics purposes and for fulfilling all relevant obligations under the RODO.
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Recipients of data are entities to which we disclose personal data processed by us. The catalog of data recipients may be different in each individual case, as it depends, among other things, on the type and scope of services you use and the consents you have given.
Recipients of personal data processed within the Store are primarily entities that ensure efficient execution of concluded sales agreements: payment operators, including InPost sp. z o.o. based in Cracow, providing the InPost Pay service under the terms and conditions specified in the rules of this service, and courier and postal service providers. In the case of a desire to use the "buy now, pay later" shopping formula, the recipient of the data will be the operator of this service.
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- entities supporting us in running the website (hosting providers, software maintenance, legal and consulting service providers);
- entities supporting us in conducting marketing activities (sending commercial information, conducting marketing campaigns);
- entities through which you can express opinions about products purchased from us;
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- providers of analytical and advertising services, in particular providers of solutions based on cookies or similar technologies;
- entities authorized to obtain your data under the law - if such an obligation is imposed on us.
The opinions you publish about our products or services on the third party's website or your activity on our social media profiles are available to visitors to the website or our social media profile, respectively.
VII. TRANSFER OF PERSONAL DATA OUTSIDE THE EOG
Your personal data is generally stored by us within the European Economic Area (EEA). However, because we use tools (including cookies or similar technologies) from providers such as Google or Meta, as well as maintain social media profiles, your data may be transferred outside the EEA. In the case of transfers of personal data to recipients located in third countries, this will be done in accordance with the requirements of Chapter V of the RODO, i.e., in particular on the basis of a decision by the European Commission finding that the third country in question ensures an adequate level of data protection, or on the basis of Standard Contractual Clauses. In the case of transfers of data to third countries, more information about the existing safeguards we have implemented to ensure the processing of personal data in accordance with the regulations, as well as the possibility of obtaining a copy of the data or the location where the data are made available, can be obtained by contacting us.
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Personal data processed on the basis of consent will be processed until the purpose for which the data was collected is fulfilled, but no longer than until the consent is revoked.
Personal data processed in connection with the conclusion or performance of a contract will be processed for the duration of the contract concluded with you, as well as after its termination, until the end of the statute of limitations for potential claims under the contract in accordance with applicable laws on statute of limitations. In the case of Partners Club Account, it may be deleted after the expiration of 3 years from your last activity (i.e. from your last login to the Account).
Personal data processed in connection with the fulfillment of legal obligations, e.g. tax and accounting, provision of electronic services, will be processed for the period indicated in the laws imposing certain obligations on us or until their fulfillment.
We will process your personal data based on our legitimate interest (e.g., direct marketing, profiling, analytical purposes) until the purpose of the processing is fulfilled or until you successfully object to the processing for these purposes.
If we process your data for marketing purposes on the basis of our legitimate interest, your objection to the processing does not need to be substantiated and we will always consider it. If we process your data on the basis of legitimate interests for purposes other than marketing purposes, your objection may be raised by you on the basis of your particular situation. In this case, we may disregard your objection if we demonstrate the existence of valid legitimate grounds for processing your data that override your interests, rights and freedoms, or grounds for establishing, asserting or defending claims.
IX. YOUR RIGHTS
You have the following rights in connection with the processing of your personal data:
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2. the right to rectify your personal data;
3. the right to restrict the processing of your personal data;
4. the right to delete your personal data;
5. The right to object to the processing of your personal data (see Section VIII);
6. The right to portability of personal data you have provided to us, in case your data are processed by automated means based on consent or contract;
7. the right to withdraw consent to the processing of personal data at any time without affecting the lawfulness of the processing carried out on the basis of consent before its withdrawal;
8. the right to lodge a complaint to the supervisory authority, which is the Office for Personal Data Protection (2 Stawki Street, 00-193 Warsaw).
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The Store's website contains links (hyperlinks) to other websites (social media profiles such as Facebook, Instagram, YouTube) of third parties or plug-ins, add-ons and extensions provided by third parties. This document does not include in its scope a description of the operation of these sites, tangents, add-ons and extensions, nor does it describe the principles of processing personal data by these third parties. We encourage you to read the terms and conditions and privacy policies of third-party sites before using them.
XI. INFORMATION ABOUT THE OBLIGATION OR VOLUNTARINESS OF PROVIDING PERSONAL DATA
Providing personal data for the purposes indicated in the Privacy Policy is voluntary, however, failure to provide data may result in the inability to fulfill these purposes, e.g. refusal to conclude a sales contract or a contract for the provision of electronic services, inability to send a birthday offer (in case of failure to provide the date of birth).
XII. COOKIES FILES
Our Store uses cookies or similar technologies. Please note that we collect information about each person using our website (the "Service") through cookies, whether you are a customer of the Store or a member of Partners Club. The mere act of accessing the Service may cause information to be stored or downloaded to or from your device or browser. The scope of information related to cookies varies due to the way you use the various features of the Service. Below you will find a detailed explanation of the cookies we use.
1 What are cookies and what are their types?
Cookie (cookie, http cookie) - is a small file containing computer data, stored on the final device (such as a computer, phone, tablet) of a website user. Cookies primarily store settings and other information used on the websites visited - making it possible to display websites tailored to the user's preferences, use certain functionalities of these websites or personalize their content.
Due to the duration of operation, we can distinguish́ two types of cookies:
- session cookies - they expire when a particular browser session is closed (the period from the opening of the browser until it is closed)
- permanent - they do not expire when the browser session is closed and remain on the user's device for the time specified in the script.
2 On what basis do we use cookies?
The use of cookies is possible on the basis of the consent of the User visiting the Website. You can give your consent to store cookies on your device and to access the information already stored therein, in particular, by using the available settings from the cookie banner position on our website or by setting the software installed on your device to allow the storage of cookies.
3 For what purposes do we use cookies?
Cookies are very diverse in nature. Some of them are necessary for the operation of the Website, others are only for the use of certain functionalities or are used for advertising, statistical and analytical purposes.
Among the cookies, the operation of which is necessary for the use of the Website, we may include, in particular, cookies that allow the maintenance and recording of the state of the user's session, login authorization, operation of the online shopping cart when making purchases in the Store, monitoring of the availability of services. Your consent is not required for the use of cookies to the extent that it is necessary for the proper operation of the Service.
However, we will ask for your consent for the use of cookies in the case of:
(a) functional cookies, for maintaining your login session, automatic login, setting your preferences for displaying pages within the Service, displaying recently viewed products, adjusting the displayed products to your preferences;
(b) analytical cookies, used to collect information about how users use the Site, in order to optimize the Site, improve errors and the experience of using the Site, get to know users better and understand their needs and preferences (e.g. Google Analytics);
(c) marketing cookies, for the purpose of promoting our Site and the products we offer on third-party sites and in search results, as well as personalizing advertisements to reflect individual user preferences as determined by data about their online activity (e.g. Google Adwords).
4 How to remove or restrict the use of cookies?
You can refuse the use of cookies and also withdraw the previously granted consent or limit its scope in particular by changing the settings from the position of the cookie banner on the Website.
Blocking or deleting cookies is also possible by changing the settings of your web browser. Information on how to delete or block cookies should be found in the "Help" tab of the Internet browser you are using.
This version of the Policy is effective as of: 02.07.2024 r.